Your privacy matters to us. This policy explains exactly what data e2bat collects, how we use it, and the rights you hold as a player on our platform.
Our Commitments
We built e2bat's data practices around one principle — your information is yours. Here is what that means in practice.
Every byte of data exchanged between your device and e2bat's servers is protected with 256-bit SSL encryption — the same standard used by international banks. Whether you are depositing via JazzCash in Karachi or checking your balance in Lahore, your data travels safely.
e2bat does not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. Your data is used solely to operate your account, process transactions, and keep you safe on the platform.
We are required by our gaming licence to verify your identity before processing withdrawals. KYC documents — including your CNIC and proof of address — are stored securely and used only for regulatory compliance purposes.
e2bat only collects the personal data that is strictly necessary to provide our services, meet our legal obligations, and keep your account secure. We do not collect data speculatively or for purposes beyond what is described in this policy.
Promotional emails and SMS notifications from e2bat are entirely opt-in. You can update your communication preferences at any time from within your account dashboard, or by contacting our 24/7 support team via live chat.
e2bat retains personal data only for as long as necessary to fulfil the purposes described in this policy or as required by our gaming licence and applicable regulations. You may request deletion of your data in accordance with the rights outlined in Section 10.
This Privacy Policy ("Policy") describes how e2bat ("we", "us", "our", or "the Platform") collects, uses, stores, and protects the personal information of individuals ("you", "your", or "the Player") who access or use the e2bat platform at e2bat.games.
e2bat is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the data protection obligations imposed by our gaming licence and applicable international privacy standards, including principles aligned with the General Data Protection Regulation (GDPR).
By registering an account on e2bat, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall legal framework governing your use of e2bat.
Plain-English Summary: e2bat collects only the data it needs to run your account and comply with our licence. We protect it carefully, we do not sell it, and you have meaningful rights over it. The detailed legal version follows below.
e2bat collects the following categories of personal data in the course of providing its services:
e2bat collects personal data through the following means:
e2bat uses your personal data for the following purposes:
We do not use your data for profiling or automated decision-making in ways that produce significant legal effects. All decisions that materially affect your account — such as suspension or withdrawal restrictions — are reviewed by a human member of our compliance team.
e2bat processes your personal data on the following legal bases:
e2bat does not sell or rent your personal data to any third party. We share your data only in the following limited circumstances:
All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond that for which it was shared.
e2bat uses cookies and similar technologies (including local storage and session tokens) to operate the platform, enhance your experience, and collect analytics data. The main categories of cookies we use are:
You can manage your cookie preferences through the cookie consent panel displayed when you first visit e2bat.games, and at any time thereafter via your browser or account settings. Withdrawing consent for non-essential cookies will not affect your ability to use the core platform.
e2bat implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:
While e2bat takes all reasonable steps to secure your data, no online system can guarantee absolute security. You also have a role to play — always use a strong, unique password for your e2bat account and never share your login credentials with anyone.
e2bat retains your personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a player on the e2bat platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected].
We will respond to all rights requests within 30 days. In complex cases, we may extend this by a further 60 days — we will notify you if this applies. There is no charge for exercising your rights, unless requests are manifestly unfounded or excessive.
e2bat is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification checks, and we conduct additional KYC verification before processing any withdrawals.
If e2bat discovers that a player account has been created by or on behalf of a person under 21 years of age, we will immediately close the account, forfeit any associated balance in line with our regulatory obligations, and delete the minor's personal data as promptly as possible.
If you believe that a minor has registered on e2bat using false information, please contact us immediately at [email protected] so we can take immediate action.
Parental Controls: We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. Tools such as net filtering software can help restrict access at the device or network level.
e2bat reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice within your account dashboard before the changes take effect.
The "Last Updated" date displayed at the top of this page and in the hero section above will be updated each time the Policy is revised. We encourage you to review this Policy periodically to stay informed about how e2bat is protecting your information.
Your continued use of the e2bat platform after any changes have been published constitutes your acceptance of the updated Policy. If you do not agree with any revision, you should cease using the platform and contact our support team to arrange account closure.
If you have any questions, concerns, or complaints about this Privacy Policy or about how e2bat handles your personal data, please reach out to our team through any of the following channels:
If you are not satisfied with our response to a privacy complaint, you may escalate the matter to the relevant data protection supervisory authority or the dispute resolution body designated under e2bat's gaming licence. Full details of applicable escalation bodies are available from our support team upon request.
Whether you are reaching us from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan, our team is here to help you understand and exercise your data privacy rights.
Support is available 24 hours a day, 7 days a week in both Urdu and English. We take all privacy enquiries seriously and treat them with the confidentiality they deserve.
Now that you understand how e2bat protects your data, join players from across Pakistan who trust e2bat for a safe, transparent, and world-class gaming experience.