e2bat Terms & Conditions

01 Acceptance of Terms

By accessing, browsing, registering on, or in any way using the e2bat platform (accessible at e2bat.games), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you (the "Player") and e2bat (the "Platform" or "Operator").

If you do not agree with any part of these Terms, you must immediately cease using the e2bat platform. Your continued use of the platform following any update to these Terms constitutes acceptance of the revised version.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and e2bat.

02 Eligibility & Registration

To register and maintain an active account on e2bat, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. e2bat strictly prohibits access by minors and will take all reasonable steps to prevent underage gambling.
• You must be legally permitted to participate in online gambling activities based on the laws applicable in your jurisdiction.
• You must not have previously had an account on e2bat that was closed, suspended, or terminated due to a breach of these Terms.
• You must not be acting on behalf of another person or entity when registering or placing wagers.
• You must not be a current employee, contractor, affiliate, or direct family member of an employee of e2bat or its partner companies.

When registering, you agree to provide accurate, complete, and up-to-date information including your full legal name, date of birth, residential address, and contact details. e2bat reserves the right to request documentary proof of any information provided at any time, including government-issued identification, proof of address, and proof of payment method ownership.

03 Account Management

Each player is permitted to hold only one (1) active account on the e2bat platform. The creation of duplicate accounts, whether under the same or different personal details, is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of all associated balances.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials — including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances. e2bat will never ask for your password via email, live chat, or phone.

If you suspect that your account has been accessed by an unauthorised party, you must notify e2bat's support team immediately via live chat or by emailing [email protected]. e2bat accepts no liability for losses resulting from unauthorised access where the player has failed to maintain reasonable account security.

Account Currency

All e2bat accounts are denominated in Pakistani Rupees (PKR). Deposits, withdrawals, bonus credits, and all account balances are displayed and processed exclusively in PKR. No currency conversion is applied by e2bat — the amount you deposit is the amount credited to your account, subject to any applicable minimum deposit thresholds.

Account Verification (KYC)

e2bat is required by its gaming licence to conduct Know Your Customer (KYC) verification. You may be asked to submit copies of your CNIC, proof of address, and proof of ownership of any payment methods used. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions or closure.

04 Deposits & Withdrawals

e2bat supports the following payment methods for both deposits and withdrawals: JazzCash, EasyPaisa, HBL Bank, UBL Bank, Meezan Bank, debit cards, and credit cards.

Deposits

• All deposits must be made from payment methods registered in your own name. e2bat does not accept third-party deposits.
• Minimum and maximum deposit limits apply per transaction and per day. Current limits are displayed within your account dashboard at the time of deposit.
• JazzCash and EasyPaisa deposits are typically credited to your e2bat balance within minutes. Bank transfer deposits may take up to one working day to reflect.
• e2bat does not charge processing fees on standard deposit transactions. However, your payment provider may apply their own charges, which are beyond e2bat's control.

Withdrawals

• Withdrawal requests are processed to the same payment method used for the most recent deposit, wherever technically possible, to comply with anti-money-laundering requirements.
• Before any withdrawal is processed, your account must have completed KYC verification and any applicable wagering requirements on bonus funds must have been met in full.
• JazzCash and EasyPaisa withdrawals are typically processed within one hour during business hours. Bank transfers to HBL, UBL, and Meezan Bank generally settle within one working day.
• e2bat does not charge withdrawal fees on standard requests. Expedited processing requests may incur a nominal administrative fee as disclosed at the time of the request.
• e2bat reserves the right to request additional documentation before processing any withdrawal request, particularly for first-time withdrawals or requests above certain thresholds.

05 Bonuses & Promotions

e2bat offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the general terms below, as well as any specific terms communicated at the time the bonus is offered.

• Wagering Requirements: Bonus funds and any winnings derived from bonus funds must be wagered a specified number of times before they can be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion terms.
• Eligibility: Bonuses are available to eligible players only. e2bat reserves the right to determine eligibility at its sole discretion, including restriction by account type, location, or payment method used.
• Expiry: All bonus funds and free spins carry an expiry date. Any uncompleted wagering requirements and associated bonus funds will be removed from your account upon expiry without compensation.
• One Bonus at a Time: Only one bonus may be active in your account at any given time unless otherwise specified in the promotion terms.
• Abuse Prevention: e2bat monitors accounts for bonus abuse patterns including, but not limited to, low-risk wagering strategies designed to clear bonuses without genuine gameplay risk. Where such patterns are identified, e2bat reserves the right to void the bonus and associated winnings.
• No Cash Value: Bonus credits have no cash value and may not be transferred between accounts. They exist solely as a mechanism to provide extended gameplay to eligible players.

e2bat reserves the right to modify, withdraw, or cancel any promotional offer at any time. Promotional terms are communicated on the relevant promotion page within the platform and via direct player communications.

06 Gameplay Rules & Fair Play

All casino games offered on the e2bat platform — including slots, live dealer tables, Money Wheel, Wheel, and all other formats — operate using certified random number generator (RNG) technology or, in the case of live dealer games, real-time physical dealing overseen by trained dealers. The integrity of all game outcomes is independently verified.

• Players must play for themselves only. Acting on behalf of a third party while using the platform is prohibited.
• The use of automated software, bots, scripts, or any artificial intelligence tools to interact with games or place wagers is strictly forbidden.
• Exploiting software errors, glitches, or malfunctions to gain an unfair advantage is prohibited. Any winnings derived from such exploitation will be voided and the account suspended.
• In the event of a technical malfunction that affects the outcome of a game round, e2bat reserves the right to void the affected round and refund the wager to the player's account.
• Game rules specific to each title — including paytables, RTP percentages, and special feature mechanics — are displayed within the game interface and should be reviewed before play commences.

07 Sports Betting Rules

e2bat's sportsbook covers cricket (including PSL, international Tests, ODIs, and T20s), football, tennis, kabaddi, and other sports. The following rules apply to all sports betting activity on the platform:

• Bet Acceptance: All bets are subject to acceptance by e2bat. The Operator reserves the right to refuse or limit any bet without providing a reason.
• Odds: Odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your wager. In-play odds update in real time.
• Settlement: Bets are settled based on the official result as declared by the relevant governing body of the sport. In cases of dispute, e2bat's decision is final subject to the dispute resolution process outlined in Section 16.
• Void Bets: A bet may be voided if the event is abandoned, postponed beyond a specified period, or if the market was offered in error. Voided bets are returned to the player's account balance at the original stake.
• Maximum Winnings: e2bat applies maximum winnings limits per bet and per day. These limits are displayed within the sportsbook interface and are subject to change.
• Match Fixing: Any player found to be involved in, or aware of, match fixing or any form of sports manipulation must report this information to e2bat immediately. Accounts associated with match-fixing activity will be permanently closed and relevant authorities notified.

08 Prohibited Activities

The following activities are strictly prohibited on the e2bat platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to appropriate law enforcement authorities:

• Registering more than one account, whether under your own details or under false, borrowed, or fictitious identities.
• Using the platform while under the age of 21.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using the platform in a jurisdiction where online gambling is prohibited by applicable law.
• Using payment methods not registered in your own name or that belong to a third party.
• Engaging in any form of collusion with other players, particularly in live dealer table games.
• Attempting to launder money or use the platform for any illegal financial activity.
• Using automated tools, scripts, or bots to interact with the platform.
• Reverse-engineering, scraping, or attempting to access e2bat's systems, databases, or proprietary software without authorisation.
• Engaging in abusive, threatening, or harassing behaviour toward e2bat staff or other players via any communication channel.

09 Responsible Gaming

e2bat is committed to providing a safe and responsible gambling environment for all players. We recognise that while the vast majority of players enjoy gambling as a form of entertainment, a small number may develop problematic gambling behaviour. e2bat takes this responsibility seriously.

The following responsible gaming tools are available to all registered players via the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Limits: Receive notifications when your gaming session exceeds a duration you set yourself.
• Reality Checks: Periodic on-screen reminders showing how long you have been playing and your net session result.
• Cooling-Off Periods: Take a short break from gambling for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the e2bat platform. During a self-exclusion period, your account will be locked and you will not receive any marketing communications.

For more information and additional support resources, please visit our dedicated Responsible Gaming page. e2bat is strictly for players aged 21 and above.

10 Privacy & Data Protection

e2bat collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on e2bat, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, e2bat uses your personal data exclusively to:

• Operate and manage your account and gaming activity.
• Process deposits, withdrawals, and other financial transactions.
• Conduct identity verification and comply with AML obligations.
• Provide customer support and respond to enquiries.
• Send you relevant promotional communications where you have opted in to receive them.
• Comply with legal and regulatory obligations under our gaming licence.

e2bat does not sell, rent, or share your personal data with third parties for their own marketing purposes. All data is encrypted in transit and at rest using 256-bit SSL technology.

11 Limitation of Liability

To the fullest extent permitted by applicable law, e2bat's total liability to you in connection with these Terms or your use of the platform shall be limited to the amount of funds held in your e2bat account at the time the claim arises.

e2bat shall not be liable for any of the following, whether arising in contract, tort, or otherwise:

• Loss of profits, revenue, data, or business opportunities arising from your use of the platform.
• Indirect, consequential, special, or punitive damages of any kind.
• Service interruptions caused by third-party infrastructure providers, internet service providers, or events beyond e2bat's reasonable control (force majeure).
• Losses arising from your failure to maintain the security of your account credentials.
• Decisions made on the basis of information displayed on the platform, including odds, game outcomes, or promotional terms.

Nothing in these Terms shall limit e2bat's liability for fraud, gross negligence, or any liability that cannot be excluded or limited by applicable law.

12 Termination & Suspension

e2bat reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within a reasonable period after being requested.
• Reasonable suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Discovery that the account holder is under 21 years of age.
• Discovery that the account was registered in a prohibited jurisdiction.
• Failure to make any deposit or gaming activity for an extended period (inactive account), subject to applicable dormancy policies.

Upon account closure for a breach of these Terms, e2bat reserves the right to withhold any funds in the account pending investigation. Where a legitimate balance exists and no fraud or breach is established, funds will be returned to the player via the original payment method.

You may close your own account at any time by contacting the e2bat support team via live chat or by emailing [email protected]. Any pending bets at the time of voluntary closure will be settled in accordance with standard settlement rules.

13 Intellectual Property

All content on the e2bat platform — including but not limited to the e2bat brand name, logo, website design, graphics, game interfaces, software, text, and promotional materials — is the exclusive intellectual property of e2bat or its licensed content providers.

You are granted a limited, non-exclusive, non-transferable licence to access and use the e2bat platform solely for your own personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, or distribute any part of the platform or its content.
• Modify, reverse-engineer, or create derivative works based on any e2bat software or content.
• Use the e2bat brand, logo, or any associated trademarks without prior written authorisation.
• Frame or mirror the e2bat website on any other platform or service.

14 Amendments to Terms

e2bat reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When material changes are made, e2bat will notify registered players via email or a prominent on-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page will be revised each time changes are made. It is your responsibility to review these Terms periodically. Your continued use of the e2bat platform after any changes have taken effect constitutes your acceptance of the revised Terms.

If you do not agree to any revised version of these Terms, you must cease using the platform and contact support to arrange account closure and withdrawal of any available balance.

15 Governing Law

These Terms and Conditions, and any disputes arising from them or from your use of the e2bat platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which e2bat holds its gaming licence. The specific jurisdiction details are available to verified players on request through the support team.

To the extent permitted by applicable law, you agree that any legal proceedings arising from these Terms shall be conducted on an individual basis and not as part of a class action or consolidated proceeding.

16 Contact & Disputes

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to initiate a formal dispute, please contact e2bat's support team through one of the following channels:

• Live Chat: Available 24/7 directly within your account dashboard. Average response time: 3–5 minutes.
• Email: [email protected] — responses typically within 24 hours.

e2bat is committed to resolving all player complaints fairly and promptly. Complaints should be submitted in writing (via email) for formal handling. e2bat will acknowledge receipt of a formal complaint within 24 hours and provide a full response within five (5) working days.

If you are not satisfied with e2bat's resolution of a complaint, you may escalate the matter through the dispute resolution mechanism provided under e2bat's gaming licence. Details of the applicable escalation body are available from the support team upon request.